Privacy Policy

1. Introduction

QUANTUMLEAP IT (OPC) PRIVATE LIMITED ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you use our AI WhatsApp Operator services.

2. Information Collection

We collect information that you voluntarily provide to us when you express interest in obtaining information about us or our products and services. This may include:

• Name and contact data (Email address, Phone number).
• Business information (Service details, pricing, availability).
• Communication history (WhatsApp interactions initiated by your customers).

3. Data Usage & Compliance

Our platform is built on the Meta WhatsApp Business API. We strictly adhere to Meta's developer policies. We do not support or facilitate bulk messaging, unsolicited broadcasts, or spam.

We use the collected data to:

• Provide and maintain our AI Operator services.
• Process customer-initiated service queries and bookings.
• Improve our AI's response accuracy for your specific business.

4. WhatsApp Service Terms

Users of our services must also comply with the WhatsApp Business Terms of Service and WhatsApp Business Policy. Failure to comply with these policies may result in the suspension of your AI Operator services.

5. Security

We implement appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please remember that no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure.

6. Contact Us

If you have questions or comments about this policy, you may contact us at:

QUANTUMLEAP IT (OPC) PRIVATE LIMITED
Email: support@quantumleapit.in
India